Greetings this week from Palatine, Illinois. Dr. Peter Drucker once said, “What gets measured gets managed”; of course my follow up always is: “If you don’t understand what you are measuring it will still be hard to improve.” In all of our years and experiences auditing and improving all of the major approaches around Behavior Based Safety (BBS); we have found that the most difficult aspect and the area that most sites struggle with, is sustainability. I truly have a belief that if a project fails, it is not that it failed in the end, most likely it failed in the beginning. So to that I am really excited about the audio podcast this week, as it is the beginning of a three part series that focuses on Behavior Based Safety Key Performance Indicators (KPIs). This audio podcast will start looking at the initial implementation metrics that are used by clients with single locations to organizations rolling this out across multinational facilities. I hope this brings you value and you can find new ways to measure your progress. Shawn Galloway
President & COO ProAct Safety, Inc.
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Hello this week from Punxsutawney, Pennsylvania. In the audio podcast this week I will be talking about two popular acronyms, SWAT and SWOT and a brief example of how they can apply these to safety. You will hear me tie this to two themes. First it is my belief that we need to be continuously looking for ways to continuously improve in safety. Even when we reach zero our efforts should not decrease. Heck most sites hit zero accidents… on the 1st of January every year. Second it tends to work best if you can identify the opportunities to improve by listening to the culture. Ray Stata the co-founder of Analog Devices once said, “The Rate at which an organization and individuals learns learn may well be the only sustainable competitive advantage”. Moreover Marshall Goldsmith’s Book “What Got You Hear Won’t Get You There” summarizes these principles very well and is a good read.
Shawn Galloway
President & COO
ProAct Safety, Inc.
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Hello from Paris, France. For the audio podcast this week I will present an idea, essentially the way that I tend to look at gathered observation (Precaution Taking and Identified Risk) data. Unfortunately the vast majority of other processes that we audit, not enough are sites and methodologies are focusing on the data by responding to the collected insight and most importantly communicating the findings back to everyone involved. Peter Drucker once said “Success always makes obsolete the very behavior that achieved it.” What we’ve done to get us to this point today, doesn’t mean that by doing the same will continue to produce future results. We have to be looking for new ways to provide value in safety for those that we work with. - Shawn Galloway
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Greetings from the Normandy Region of France. After many years of auditing all of the existing Behavioral Approaches to Safety, I share with you four (4) critical questions worth asking. I hope that these questions, (certainly not the only questions you should consider) will set you thinking in the right direction; to improve your existing Behavioral Approaches to safety… or help with the creation of a customized process.
If you would like more information about this particular topic visit www.proactsafety.com
Enjoy the recording!
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Communication is by far, one of the most important elements in creating an excellent safety culture. It must be timely, on target and clear, otherwise, communication doesn’t happen. In this session we will discuss effective channels of communication and how to ensure that people are hearing the message that you mean to send. This begins part one of a six part, Safety Process Communication Loop Series.
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This podcast is part 3 of this self awareness series and concludes this talk by Terry Mathis. I hope you enjoy and find some ideas to self implement!
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This podcast is part two of Terry’s recently recorded talk that focuses on how to implement innovative self observation strategies, that increase self awareness of low probability risk.
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Creating self awareness for safety is important, especially when you are working in environments where it is common to work without other co-workers present. In this three (3) part session, we will discuss one tested, successful approach to increase personal safety awareness and how this can be applied and used within a safety observation process.
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In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality. Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in the millions in quality. Today most companies have a lot of past research, department resources, tools, and lessons learned from quality initiatives available to them. Could some of those resources and experiences be leveraged to create a customized best in class approach to both quality and safety? Absolutely! Today’s podcast is a case study of this success.
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“The best way to manage observer burnout is to anticipate it and prevent it from becoming a part of your process.” – Terry Mathis, Founder & CEO of ProAct Safety.
I think this is a great topic and I feel confident that it will help remind everyone who has employee involvement in safety observations, on the importance of collaboration, communication and appreciation for efforts and accomplishments. This Podcast includes a reading of an article “How to Deal With Observer Burnout” which was published in May, 2000. This article can be found by navigating to the following links: http://www.ishn.com or http://www.proactsafety.com
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