Safety Culture Excellence®

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350 - Evolving Your Safety Culture Elements That Matter Most

August 18th, 2014

Greetings everyone, this podcast recorded while in Eunice, LA. I’d like to share an article I wrote that was published in the July 2014 edition of OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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STEPS to Safety Culture Excellence Workshop - October 2014

August 12th, 2014

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Strategy is a framework of choices the organization makes to determine how to capture and deliver value. Strategy, therefore, is how do we win? How confident are you about your strategy to achieve and sustain safety excellence?

Based on the book, STEPS to Safety Culture Excellence, the authors will lead this workshop and provide a detailed roadmap on how to develop a three to five year safety excellence business plan. This two-day workshop is limited to ten participants. It would be helpful if each attendee read the book prior to the event to escalate the discovery process.

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STEPS is a universal process for identifying, prioritizing, and solving safety problems at the organizational, behavioral, conditional, or cultural levels. Using one process for addressing all safety issues eliminates the need for continuously bringing in new consultants, programs, and approaches that create the "flavor of the month" mentality.
ProAct Safety® recently compiled data on over 1,100 sites that requested our help in improving safety. The commonalities of these sites' issues has led to a new approach to solving safety problems and permanently implementing continuous improvement. The approach includes organizational structure, problem identification, issue prioritization, action plan development, improvement metrics, and a motivational and marketing strategy to ensure sustainability. The process is called STEPS (Strategic Targets for Excellent Performance in SafetySM).

Objectives:

  1. Develop a solid understanding of a safety excellence strategy
  2. Learn the leading causes of safety program ineffectiveness and failure
  3. Examine a standard methodology used by excellent safety organizations to identify virtually any type of safety issue or problem
  4. Learn to use statistical tools to prioritize issues by their potential impact
  5. Learn to develop action plans to solve safety problems
  6. Explore innovative ways to measure success and progress
  7. Discover how one process can replace multiple programs and allow for seamless transition of focus without causing a flavor-of-the-month culture

Workshop Takeaways - Attendees will be provided with:

  • Electronic Materials (Templates) to return to their organization and facilitate discussions for the creation of their unique safety excellence strategy.
  • A 60-Minute Recorded High-Level Webinar outlining the key STEPS to Safety Culture Excellence methodologies. This will help convey the messages and build support and understanding for the necessary path forward. Moreover, this can also help during on-boarding of future leaders to provide an understanding of why the strategy was created, furthering the future support necessary as the organization continuously improves safety performance and culture and acquires or promotes new leadership talent.
  • Access to Shawn M. Galloway or Terry L. Mathis from 8 am to 5 pm CT during the week by email and phone for one month following the workshop, to help support efforts by coaching and advising through the initial creation of the strategy. If not immediately available, calls and emails will be returned within 24 hours.
  • A personalized autographed copy of the book, STEPS to Safety Culture Excellence.

For more information, visit this link.

See you there!

Shawn M. Galloway
ProAct Safety, Inc.

349 - Safety Drivers The First Level of Leading Indicators

August 11th, 2014

Greetings everyone, this podcast recorded while in Port Arthur, TX. I’d like to share an article Terry Mathis wrote that was published in the July 2014 edition of EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Upcoming Free Webinar: 3 Building Blocks For An Excellent Safety Culture

August 7th, 2014

There is an increasing amount of talk about safety culture with very few real, implementable tactics that outline how to create a culture of safety excellence, and sustain it.

For the first time ever, leveraging the expertise of Canada’s Greg Ford of TalentClick and The United States’ Shawn M. Galloway of ProAct Safety, a free one-of-a-kind webinar will occur on the 24th of September, 2014.

This webinar will be a one a unique and revolutionary exploration into what both industry leaders (with different backgrounds, approaches and client experiences) have found to be the three most important building blocks of safety culture improvement. Safety culture has never been explored, developed, measured and understood like this before.

Greg Ford is the CEO of TalentClick Workforce Solutions. He is passionate about helping organizations eliminate incidents. He is committed to empowering people with “safety self-awareness” so they get home safely at the end of the day. Born in a blue-collar town and raised in a working-class family, Greg has a degree in Psychology and a Masters in Adult Education & Workplace Learning. He is CEO and co-founder of TalentClick and an adjunct professor at Simon Fraser University in Vancouver, Canada.

Greg’s articles have been published in numerous magazines and journals such as Workplace Today, Canadian HR Reporter, People Talk, Mining Weekly, Oil & Gas Monthly and others. He is a member of the Canadian Association of Professional Speakers and has spoken throughout North America.

Shawn M. Galloway is the President of ProAct Safety and coauthor of two books, his latest is STEPS to Safety Culture Excellence. He is one of the top speakers for American Society of Safety Engineers. National Safety Council calls him a “Global safety excellence expert” and a “Top-rated speaker” and listed him in the 2013 Top 40 Rising Stars.

He continues to be recognized by industry magazines as one of the most influential EHS leader and safety excellence expert. In addition to the books, hundreds of podcasts, articles and videos he is also the host of the highly acclaimed weekly podcast series, Safety Culture Excellence and a columnist for several magazines.

I hope you will join us for this exciting event!

Link to event: http://tinyurl.com/pu3axfn

Through the Eyes of the Contractor

August 6th, 2014

How many safety professionals who manage contractor relations have ever been contractors themselves?  Is safety different for contractors than it is for regular employees?  Anyone asking these questions is thinking but probably does not have the answers.  YES!  Safety is different for contractors and those who try to manage it as though it were not quickly lose credibility.  

That does not mean contractors will not placate them and try to make them happy.  It simply means that their directives may be dramatically unrealistic and obviously out of touch with the reality of the task at hand. The sad truth is that safety is not an abstract construct that is universally applicable.  

True safety is highly in tune with the realities of the job, the worker and the workplace.  Safety guidelines that ignore these realities flash a neon light that says “Out of Touch” and labels the originator of them as a complete outsider who is clueless even if the person in charge.   Savvy safety professionals seek out these realities and remain flexible.  Remember the old saying, “In theory, there is no difference between theory and practice.  In practice, there is!”

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

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348 - A Transformational Pareto Analysis Finding Focus

August 4th, 2014

Greetings everyone, this podcast recorded while in Orlando, FL. I’d like to share an article I wrote that was published in the July 2014 edition of Professional Safety Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Transformational Leadership in Safety

July 30th, 2014

Safety leaders are regularly looking for ways to improve safety, or are they?  All too many leaders would settle for maintaining the status quo or managing to fail a little less this year than last.  It is not that they would not like to make a truly transformational improvement in safety.  They simply either don’t think it is possible or don’t have a plan to make it happen.

The beginning of a transformation in safety is to quit trying to control workers and start adding value to them.  Workers may sometimes be the problem but they are also the solution.  Helping workers perform more safely is different than controlling them.  The whole terminology of “safety controls” loses its effectiveness when it moves from conditional controls to behavioral controls.  

Transformation begins with winning hearts and minds over to safety excellence and providing the support to enable their efforts.  Safety becomes a life ambition and not a game that needs rules to keep people from cheating.  The hands and feet of workers only need to be controlled when their hearts and minds are not bought in and fully engaged in the safety effort.  

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

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347 - The Confrontation Calamity

July 28th, 2014

Greetings everyone, this podcast recorded while in Toronto, ON. I’d like to share an article Terry Mathis wrote that was published June 2014 edition of EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Outsourcing Leadership Training

July 23rd, 2014

Today’s economic realities have necessitated a great deal of outsourcing.  Organizations are clinging to their core competencies and value potential and hiring out peripheral tasks.  In safety, more and more of the training function is being outsourced.  This can be a good approach to some types of safety training but is definitely not for others.

Definite YES:  Skills training by technical experts is almost always more effective.   If the organization cannot justify keeping such an expert onboard full-time, outsourcing makes good sense and is often quite effective.

Definite NO:  Training that establishes official management style or organizational philosophy.  If you want your supervisors to coach safety or your leaders to stay on message about organizational mission and vision for safety, outside trainers are definitely not the way.  Specific skills such as coaching or communications can be taught by outsiders, but the deep-rooted organizationally-specific style training is best done by an insider with recognized ties to the organization and specific information to answer questions on strategy and tactics.

Maybe with Qualifications:  Training that is required for regulatory compliance can often be outsourced effectively.  The one nuance is that much of this type of training is very generic and may not be easily or directly applied by workers to their specific tasks.  Training that is too theoretical may lose its effectiveness if the link between the theory and workplace reality is not clear.
Outsourcing the right training and keeping the right training in-house can be a key to success in safety.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

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346 - Measuring Safety Culture Maturity A Better Way

July 21st, 2014

This is an audio version of the previously published blog on this topic:

Forget the old ways of measuring safety culture maturity. There is a new, more effective way to measure cultural maturity and it starts with looking at the chemistry.

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Just as a growing plant needs the right elements in the soil for maximum growth, a safety culture needs the right elements in the organization to maximize its true potential for excellence.  Safety culture is much more organic than most of the models recognize and the formation of a safety culture is more akin to growing a plant than to drawing an organizational chart.  If you plant the right seeds of capability and control the climate and chemistry, you will grow a safety culture toward excellence.  Once it is growing, you can shape it and further adjust the climate and chemistry to maximize its potential. – An excerpt from STEPS to Safety Culture Excellence (2013, Mathis and Galloway)

In consulting globally with many of the best in safety performance and culture, nine elements (see the picture with this post) have been identified as most important foci to establish the chemistry which facilitates the necessary climate for a culture of safety excellence to grow. Through consulting engagements and workshops, these nine elements have been successfully leveraged and measured to help organizations identify both their starting point baseline, and also to strategically prioritize which elements to focus on to advance the capabilities of their safety culture.

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A simple exercise to facilitate answering these questions is to lead a group discussion on these nine elements to measure your current cultural maturity around safety. Putting this into practice, every workshop has resulted in very insightful conversations that identify the precise actions that need to be taken to enhance the existing culture of safety. To lead this discussion, a conversation framework is needed, thus the purpose of this article.

If you have read my work, participated in any of my workshops or keynote presentations or worked with me directly, you will know I work hard to always provide more take-away tools than motivational fluff. If I was able to provide the framework to facilitate the internal dialogue in article format, I would.

To assist you on your journey to safety excellence, I would like to share this tool with you. To obtain a copy for your internal use, send an email to info@proactsafety.com with the subject of Please Send Chemistry of SCE and our staff will respond at our earliest opportunity.

Cultures will always influence the beliefs and behaviors of employees and contractors as they join the group. You can either manage the chemistry, climate and culture, or the results in any area of operational performance will be managed by them. I invite you to start the conversation to strategically enhance the safety aspect of your company culture and measure your progress by contributed value, not just the lowering of injury rates.

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Shawn M. Galloway is the President and COO of ProAct Safety. He writes (and tweets:@safetyculture) about his work helping organizations in all industries to achieve and sustain excellence in their culture and performance. He resides near Houston, Texas with his wife and three children.

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