Combining Safety and Quality - A Practical Case Study
Posted in Behavior Based Safety, Safety Management, Safety Measurement, Safety Observations, Employee Involvement, Safety Training, Safety & Quality, Behavioral Quality, Behavior-Based Quality on Apr 13th, 2008 No Comments »
In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality. Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in the millions in quality. Today most companies have a lot of past research, department resources, tools, and lessons learned from quality initiatives available to them. Could some of those resources and experiences be leveraged to create a customized best in class approach to both quality and safety? Absolutely! Today’s podcast is a case study of this success.
Standard Podcasts [19:03m]: Play Now | Play in Popup | Download | Embeddable Player | Hits (456)
