Hello this week from Punxsutawney, Pennsylvania. In the audio podcast this week I will be talking about two popular acronyms, SWAT and SWOT and a brief example of how they can apply these to safety. You will hear me tie this to two themes. First it is my belief that we need to be continuously looking for ways to continuously improve in safety. Even when we reach zero our efforts should not decrease. Heck most sites hit zero accidents… on the 1st of January every year. Second it tends to work best if you can identify the opportunities to improve by listening to the culture. Ray Stata the co-founder of Analog Devices once said, “The Rate at which an organization and individuals learns learn may well be the only sustainable competitive advantage”. Moreover Marshall Goldsmith’s Book “What Got You Hear Won’t Get You There” summarizes these principles very well and is a good read.
Shawn Galloway
President & COO
ProAct Safety, Inc.
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Greetings from the Normandy Region of France. After many years of auditing all of the existing Behavioral Approaches to Safety, I share with you four (4) critical questions worth asking. I hope that these questions, (certainly not the only questions you should consider) will set you thinking in the right direction; to improve your existing Behavioral Approaches to safety… or help with the creation of a customized process.
If you would like more information about this particular topic visit www.proactsafety.com
Enjoy the recording!
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As you start to get people involved and initially support new change, and if they become a culture improvement spokesperson, what are you planning to do to make sure they feel smart about their involvement and support decision? What scores are you planning to share with them? By the way, avoiding failure scores are not the same as achieving success scores. Whether it is one on one communication, group posting of scores, wins and successes, results, status updates, missed opportunities, whatever it might be, if you really think about it, it all comes down to helping them to help you but most importantly, making people feel good, about doing the right thing…
There is a principle in marketing called reinforcing the buying decision. For example, aren’t you glad that you purchased a ticket to a game when your team or your favorite athlete wins! In a talk I gave several years ago I translated this principle to “Reinforcing the supporters of change”. This is the principle for today’s audio podcast.
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In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality. Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in the millions in quality. Today most companies have a lot of past research, department resources, tools, and lessons learned from quality initiatives available to them. Could some of those resources and experiences be leveraged to create a customized best in class approach to both quality and safety? Absolutely! Today’s podcast is a case study of this success.
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“The best way to manage observer burnout is to anticipate it and prevent it from becoming a part of your process.” – Terry Mathis, Founder & CEO of ProAct Safety.
I think this is a great topic and I feel confident that it will help remind everyone who has employee involvement in safety observations, on the importance of collaboration, communication and appreciation for efforts and accomplishments. This Podcast includes a reading of an article “How to Deal With Observer Burnout” which was published in May, 2000. This article can be found by navigating to the following links: http://www.ishn.com or http://www.proactsafety.com
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