Buongiorno! Recording on the road this week in Milan, Italy. It is easy for an organization to fall into the trap of overreacting to an accident or incident. The way we respond to the event, most definitely impacts both the culture, and the future reporting of accidents/incidents/mishaps. Yet, not enough attention is placed on this topic. Terry and I sat down and provided our thoughts on this. We welcome you to provide yours either as a comment on the site (www.SafetyCultureExcellence.com), or by emailing us at podcast@proactsafety.com. So, on with the topic!
Have a great week,
Shawn Galloway
ProAct Safety
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