61 – Common Practice and the Magic of Asking Why
Posted in Behavior Based Safety, Safety Measurement, Safety Observations, Employee Involvement, Safety Communication, Organizational Safety Culture, Performance Management, Lean Behavior-Based Safety on Jan 25th, 2009 No Comments »
Greetings from Tampere, Finland. Whether you are gathering data from Behavior-Based Safety (Behaviour-Based Safety, BBS) observations, work place audits, safety blitzes, Kaizens, whatever you want to call it; many companies struggle with creating action plans that truly have an impact on operational risk.
We see a lot of organizations that are putting a tremendous amount of energy into these activities, which obviously should be recognized. We often get called into help companies when this level of activity becomes unsustainable. Many times this is because the results tend to plateau after the benefits from the activities alone are recognized. Generally we find sites struggling with what to do with the data that they have collected, and how to use it to solve safety problems.
You have probably heard me say it many times, if you don’t understand what you are measuring it is still hard to improve. The activity of measuring by itself will bridge some of the gap to safety excellence, why would you want to stop there? If you really want to positively impact common practice you can’t only look at employee performance trends, or whether the behaviors were safe or concerning. We need to understand what influences people if you really want to get at the root of what might encourage someone to put themselves at risk, whether they know it or not. If you fail to identify the influence, are you really fixing the problem and removing the barriers to sustainable safe performance?
If you are listening to this file through streaming media and would like to download it for later use. All files and other ideas to help you bring positive improvement in your safety culture can be found at www.safetycultureexcellence.com or you can visit our consulting firm’s website at www.proactsafety.com
Thanks and have a great week!
Shawn Galloway
ProAct Safety
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