There are many ways we are able to communicate with others, however too often we send out an email or post information on a wall and poof, believe that communication has occurred. This podcast covers some of the ways that we try to communicate with others in safety and the fallacy of our beliefs and common practice. I start to cover in this podcast (part 3 of 6 – Safety Process Communication Loop Series) some of the best practices we have been exposed to, through our global travels and engagements with some of the best performers in Safety Culture Excellence.
I hope you enjoy!
smg
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From: http://emeetingplace.com/safetyblog/?p=169 One Thing That We Often Forget!
One thing that we often forget and equally if not more important than employee behaviors is management behaviors. If management is trying to create or improve the safety performance, they need to ensure that they demonstrate the same behaviors they expect from their employees. Employees are watching management very carefully during any process change. If management’s personal behavior is not consistent with the verbal and written messages they are sending, then the process will not work, the safety culture will not be trustworthy, and the management system will fail.
The management system and the safety program should be evaluated to ensure that it is effective and appropriate to specific workplace conditions. The management system must be revised in a timely manner to identify and help correct infractions during a management system evaluation.
One of the issues that I really struggle with is focusing on OSHA Total Case Rates (TCIR). In many cases, management has a tendency to focus on how well they are doing by using numbers to measure safety program success. I do not have a problem with presenting these statistics to upper management, as they are a good measure of the system, but one must remember that people get hurt not numbers. You must learn to focus on individuals as opposed to how well the numbers line up. You must focus on proven activities that will put the accountability where it belongs.
As top management, your visible commitment to safety can make a major difference in the quality of your employees work life. You can choose among a variety of formal and informal methods and styles for achieving this impact. Demonstrate to everyone that you are vitally interested in employee’s safety. Do this by making yourself accessible, encourage your employees to speak up about safety, listen carefully, and then follow through. Set a good example: follow the rules, make time to carry out your safety responsibilities, and insist that your managers and supervisors do the same. Make sure that everyone understands that you are in charge of a business where safety will not be compromised and where hazard awareness and safe work practices are expected of everyone, including on-site contractors and their employees .
From: http://emeetingplace.com/safetyblog/?p=169 One Thing That We Often Forget!
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What are the most important things to communicate and how do we ensure that communication has actually happened? Too often we forget we have people acting as our front line defense in safety and we forget to communicate back with them on how they have helped or the opportunities to further improve. It is easy to forget messages that have been sent our way with the hyper-competitiveness of today’s communication; so how do we stay on message about the criticality of what we are trying to accomplish in safety? I hope you enjoy part two of this series!
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Communication is by far, one of the most important elements in creating an excellent safety culture. It must be timely, on target and clear, otherwise, communication doesn’t happen. In this session we will discuss effective channels of communication and how to ensure that people are hearing the message that you mean to send. This begins part one of a six part, Safety Process Communication Loop Series.
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This podcast is part 3 of this self awareness series and concludes this talk by Terry Mathis. I hope you enjoy and find some ideas to self implement!
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This podcast is part two of Terry’s recently recorded talk that focuses on how to implement innovative self observation strategies, that increase self awareness of low probability risk.
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